The Faulty Planner

Perfectly Imperfect Event Planning

Privacy Policy

Privacy Policy for Faulty Planner

Last updated: 1 July 2025

1. Introduction

Faulty Planner (“we”, “us”, or “our”) is committed to protecting your privacy. This Policy explains how we collect, use, share, and safeguard personal data when you visit faultyplanner.com. We comply with the UK GDPR and Data Protection Act 2018.

2. Who We Are

Faulty Planner is the data controller.
Contact:

3. Data We Collect

We may collect personal data you voluntarily provide, including:

  • Identity & Contact Data: name, email, organisation (via signup or contact forms)
  • Technical Data: IP address, browser type, device information, and cookies from analytics tools (e.g., Google Analytics)

4. How We Use Your Data

We process your data for the following purposes, with lawful bases under UK GDPR

  • Contractual necessity: to provide newsletters, resources, or handle inquiries
  • Consent: for marketing emails or optional surveys
  • Legitimate interests: improving our website, analytics, security, and troubleshooting
  • Legal obligations: complying with laws or responding to lawful requests

5. Cookies & Tracking

We use several types of cookies—essential, analytics, functionality, and advertising—with your consent, except essential cookies necessary for site functionality You can manage preferences via our cookie notice.

6. Who We Share Data With

We do not sell your data. We may share with:

  • Service providers (e.g., Google Analytics, email platforms) under contracts
  • Legal authorities if required by law
  • Affiliates or partners only with your explicit consent

7. Data Transfers Outside the UK/EEA

If we transfer data outside the UK/EEA, we will ensure appropriate safeguards (e.g., Standard Contractual Clauses) are in place.

8. Data Retention

We retain personal data only as long as necessary:

  • Newsletter preferences/inquiries: up to 3 years after last contact
  • Analytics data: anonymised after 26 months
    We regularly review our retention schedules to comply with legal and business needs.

9. Your Legal Rights

Under UK GDPR, you have the right to:

  • Access, correct, or erase your data
  • Restrict or object to processing
  • Receive your data in a portable format
  • Withdraw consent at any time
  • Lodge a complaint with the ICO (Information Commissioner’s Office) if you believe processing breaches GDPR

10. Security Measures

We implement appropriate technical and organisational measures (e.g., SSL, encrypted storage, staff training) to safeguard your data.

11. Children

Our site is not directed to individuals under 16. We do not knowingly collect data from minors.

12. Changes to This Policy

We update this Policy periodically (at least annually) and post the new version with the updated date.

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